Frequently asked questions
Which AI models does nouter use?
Section titled “Which AI models does nouter use?”nouter chooses the models it offers, and there’s nothing to configure to use them. The organization’s Owners decide which ones are used and which one a new chat starts on (Which models your organization uses). Which model each one is, who made it and where it runs is on Models and levels.
Can I use nouter in English?
Section titled “Can I use nouter in English?”Yes. In the account menu, bottom left, under Language, choose English or Español. It changes instantly.
What’s the difference between Standard and Premium?
Section titled “What’s the difference between Standard and Premium?”How much you can use in the month: Premium includes more usage than Standard. See Plans and pricing.
What happens when I run out of usage for the month?
Section titled “What happens when I run out of usage for the month?”The chat tells you as you get close and when you run out, and you can see how much you’ve used in Settings → Usage. The included usage resets on the 1st of the next month. If you need to keep going before then, from that same notice you can request usage credits. See Your monthly usage.
How do I add people to the workspace?
Section titled “How do I add people to the workspace?”Anyone with an email from an organization domain marked as Discoverable joins on their own, and anyone from the company’s domains can join with the invite link. Everyone else needs an email invitation from Organization → Members (Managing members).
Who can see the organization?
Section titled “Who can see the organization?”The organization’s Owners. A member with the User or Custom role doesn’t see Organization anywhere.
How do I connect Google or Slack?
Section titled “How do I connect Google or Slack?”With one click in Connectors, if an admin has already loaded your company’s app. If it doesn’t appear, ask the admin to set it up (Managing connectors).
What happens with what the agent writes?
Section titled “What happens with what the agent writes?”What it writes (an email, an event, a message) waits for your approval before going through. Reads go straight through. See Why it asks for approval.
Can I use my own MCP server?
Section titled “Can I use my own MCP server?”Yes, an admin adds it in Organization → Connectors and it’s available to everyone as just another connector (Adding custom MCP servers).
How do I pay?
Section titled “How do I pay?”In dollars, by card, from Organization → Billing. See How billing works.
Can I cancel whenever I want?
Section titled “Can I cancel whenever I want?”Yes. The workspace keeps working until the end of the paid period, and then it’s suspended (If the workspace is suspended).
Can I use my own domain?
Section titled “Can I use my own domain?”Yes: a subdomain of your company, with a CNAME. See Using your own domain.